I noticed one gentleman in the line for awhile. He would steal glances at me, but did not leave his place in line. Finally, he stepped out into the middle and made a bold proclamation, "You are the angel I needed today! I have been trying for 3 weeks to get my medicine before I am shipped out and I was so stressed and nervous when I arrived today. You made all that go away and today I will get my medicine!" I agreed that today was his special day and was happy for him.
Others watched and listened to the scene in silence, but there were slight smiles on their faces when all went back to the normal wait.